Tiny Mustard Seeds is committed to ensuring that customer service excellence is an integral part of the planning, resourcing, and delivery of all services. When customers access Tiny Mustard Seeds services they will receive consistently excellent standards of customer service. We recognise there are opportunities of development in our services or expressing concern or suggestion and compliment about service and when a customer is dissatisfied with a service, we encourage customers to contact the Tiny Mustard seeds Customer Services Team via the website Contact Us or call +44 7886 900 686.
Here at Tiny Mustard Seeds (TMS), your privacy is our priority.
The formal bits:
Company: Tiny Mustard Seeds Ltd.
Brand: Tiny Mustard Seeds
Company Number: 11513699
Data Protection Officer: A.D Jeriel firstname.lastname@example.org, on 07886900686, or by writing to them via our address below;
Address: 2A, Glenhurst Rise, London, SE19 3XW
Data Protection registration number: ZA485806
We’ve tried to make how we process your data as simple as possible to understand. Use the handy table below to check out when, what, why and how we process your personal data, but first:
When we take payments from you online or by post;
Your rights over your information
By law, you can ask us to:
provide you with a copy of or access to all information we hold about you
correct it if it is inaccurate
You can also ask us to stop using your information, in part or in full – the simplest way to do this is to withdraw your consent, which you can do at any time, either by clicking the unsubscribe link at the end of any of our emails, or by emailing, writing or telephoning us using the contact details above.
If our lawful reason for processing your information is not consent and you would like us to stop using it you can submit a request by email, post or telephone, please use the contact information provided above.
You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
Your right to complain
If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at or write to them at:
Information Commissioner's Office
For those of you who would like more information on how we look after and protect your data please see the FAQs below.
How/where is my data stored?
All personal data is held within TMS’s secure network which uses ‘per user’ based access control, or on our secure wix.com server.
Each brand within Tiny Mustard Seeds has its own dedicated folder structure, which ensures that only those Tiny Mustard Seeds employees that need to see any personal information can.
Do you use the illusive 'Cloud' to store data or backups, if so how do you keep it safe?
We use Netgear for this, they are a very reputable company and know what they are doing. All data is encrypted using 128 bit SSL secure connection for transmission and 256 bit AES encryption for the physical data.
All data also hides behind firewalls and are password protected.
Are your premises secure?
Of course! We have a motion sensor alarm system, window locks and films, a strict visitor policy, CCTV and a clean desk policy to make sure your data is safe. We also have access control so only employees can get in.
Are your staff responsible and reliable, and will they look after my data?
Firstly we only employ responsible people, we get full references and all members of staff have completed a DBS check so we know who we’re working with.
We also train our staff in data protection and have policies and procedures in place to make sure your personal data stays safe.
How is paper with personal data on safely and securely disposed of?
We have secure shredding bins in the office, these are locked and secure at all times. They are picked up monthly and shredded off site. Don’t panic though the vans are well protected with CCTV and we get a pick up note and confirmation when all our waste has been securely destroyed.
So there you have an overview of how we protect your data. You can now relax and know your data is in safe hands. If you would like any further information on how we look after your data please contact us and we’ll be more than happy to help.
- Credit / Debit Cards